These are the conditions when renting at FOETS

We made an attempt to translate the terms and conditions, yet the Dutch rental terms are leading: huurvoorwaarden.

Anyone who uses materials which are FOETS’ property is considered to be a renter, even when no payment is required. By using the materials you agree with these terms and conditions. 

In case a contract involves more than 1 renter, the first liable is the person entering the contract.

There is a standard assurance with your rental contract that has a treshold of € 250,- in case of damage or theft outside of your fault.  

Before accepting an e-bike you are entitled to make a short test drive to establish absence of defects. Any defects found there will be repaired immediately or another e-bike will be provided. In case you return the e-bike damaged or defected (not suitable for rental) you are charged with the cost of repair. In case a bike needs repair during your ride you call with FOETS for repair or replacement. Usually free of charge however, your conduct may not lead to damaging the materials.  

Renter promises to take good care of the rented materials.

A renter does this by a.o. :

  • In case a malfunction or defect occurs you immediately call FOETS or arrange repair. Foets is usually available for immediate service. 
  • Use the e-bikes only on roads with asphalt , brick or seashells. Never expose the e-bike to seawater or puddles. 
  • The e-bike is suitable only for 1 adult person (optionally accompanied by a child of max 3 Years old in a suitable children’s seat). Older children are impossible to bring on the e-bike. 
  • Park your e-bike in a way you are no nuisance to others.  
  • Always lock your e-bike when parking. Attach your e-bike to a tree, fence or pole so a thief is unable to bring it in locked state. A chain is provided with the e-bike.
  • The maximum allowed weight of the rider is 120 kilograms. If you exceed this weight, riding the bike is not permitted. Please note: you are not insured in this case, and any damage will be fully charged to the renter.

In case your e-bike gets stolen you need to hand over the key(s) and a police report. You will be charged with a sum of € 250,- per stolen e-bike. 

FOETS can not be held accountable for any damage or harm caused by using the rented materials. 

Using the materials on public roads is always accompanied by risk. 

Return policy:

In case you are unable to meet the return time, give us a call and we will reschedule, usually this is no problem. 

Privacypolicy

During the reservation and rental period, Foets retains customer data and will use it to coordinate with the customer. After the rental period, Foets retains customer data for a short period as coverage for any potential hidden damages. The renter remains the owner of their own data, and Foets will delete all renter data at the renter’s request at any time. Foets never uses renter data to send advertisements or for any other purpose, nor will Foets sell or share renter data with third parties.

Foets reserves the right to track the location of the rented item via technical means using a GPS system attached to or integrated into the rented equipment.

Special Authorization as a Deviation from the Privacy Policy

In the event of theft by the customer (failure to return the rented item), the customer authorizes Foets to use mobile phone data, bank details, accommodation provider information, photo ID, or other supporting documents to request the customer’s place of residence, address, and other relevant information from banks, mobile phone providers, or government authorities. Any costs incurred by Foets in this process will be additionally charged to the thief/customer. By entering into this rental agreement, the customer declares their agreement with this provision.

version 3, August 2025